Job Description
Computer Operator I / Help Desk Representative - Richmond, VA
We are seeking a Computer Operator I / Help Desk Representative for a Richmond, VA-based client environment.
This role is ideal for someone who is tech savvy, enjoys working with computers, has strong customer service skills, and can follow documented procedures in a structured operations environment.
Pay: Up to $22.50 per hour
Schedule : 12-hour night shifts, 7:00 PM - 7:00 AM
Shift Pattern: Thursday, Friday, Saturday, and every other Saturday
Employment Type: Full Time
Location : Richmond, VA
Responsibilities
• Assist with the daily operation of computer systems.
• Monitor enterprise infrastructure and escalate issues as required.
• Complete daily checklist tasks under supervision.
• Report problems to the Senior Computer Operator or supervisor.
• Respond to customer questions and follow up appropriately under supervision.
• Assist with recovery activities needed to restore normal operations.
• Follow established escalation procedures across Computer Operations and related departments.
• Support senior computer operators as needed.
• Track and document issues using a ticketing or tracking system.
• Perform additional duties as assigned.
Required Qualifications
• Strong customer service skills.
• Comfortable working with computers and technical systems.
• Ability to follow documented procedures and escalation steps.
• Strong attention to detail.
• Ability to work 12-hour overnight shifts.
• Ability to work Thursday, Friday, Saturday, and every other Saturday.
• Must pass a criminal history background check.
• Must pass an FBI-like background check required to obtain a gaming license.
Preferred Qualifications
• Prior experience in a help desk, computer operator, NOC, data center, or technical support environment.
• Experience documenting issues in a ticketing or tracking system.
• Experience monitoring systems, alerts, or enterprise infrastructure.
...Autonomous Vehicle Operator | Grand Rapids, MN | $23/hour $500 Sign-On Bonus 12 to 30 hours a week $23 per hour plus benefits!!!! Job Details Part-time: 1230 hours/week Location: Grand Rapids, MN On-site Must work at least 1 weekend shift What You...
Looking for general cleaning for kitchen bathroom, den and living room. Perhaps help with window cleaning as well. Starting to look at beginning to interview possible candidates.Please visit to view full details and to apply. Lots of jobs to choose from!
...Aya Education has an immediate opening for the following position: American Sign Language Interpreter in Winston Salem, NC. Job Details Profession: Interpreting Services Specialty: American Sign Language Interpreter Pay: $1793/wk - $1945/wk Openings:...
...understanding of Best Instructional Practices Positive interpersonal skills Professional verification of successful classroom teacher performance and/or student teaching experience. Evidence of the willingness and the ability to comply with the standards for...
PEOPLECONQUEST, a Human Resources National Company in ongoing expansion, is currently recruiting for a renowned Cruise Company with the following profile: Position Title: Waiter POSITION SUMMARY Provide service to guests in all Restaurant Operations areas by performing...